This Privacy & Cookie Policy explains how Tickr ("we", "us"), operated by the Tickr team, collects, uses and protects your personal data when you use tickr.markets (the "Service"). We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the UK GDPR.
The data controller responsible for your personal data is the operator of Tickr (tickr.markets). For any privacy request or question, you can reach us through the Whop platform where you purchased your subscription.
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Create and operate your account; provide the Service | Performance of a contract |
| Authenticate sign-ins and protect your account (2FA) | Performance of a contract / legitimate interest in security |
| Manage your subscription and billing (via Whop) | Performance of a contract |
| Affiliate / referral attribution | Legitimate interest in running our referral programme |
| Security, fraud prevention and abuse detection | Legitimate interest |
| Comply with legal and accounting obligations | Legal obligation |
We use a small number of first-party cookies. We do not use advertising cookies.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| tickr_session | Keeps you signed in after authentication | 24 hours | Strictly necessary |
| tickr_ref | Remembers the affiliate/referral that sent you, so it can be credited | 30 days | Functional |
The session cookie is essential for the Service to function and cannot be disabled. You can block or delete cookies in your browser settings, but the Service may not work correctly without the session cookie.
We share personal data only with service providers who help us run the Service, acting as processors on our behalf:
We do not sell your personal data. We may disclose data where required by law or to protect our legal rights.
Our servers are located in the European Union. Where a provider (such as Whop) processes data outside the EU/EEA, such transfers are protected by appropriate safeguards (e.g. EU Standard Contractual Clauses).
We keep your account and personal data for as long as your account is active and for as long as needed to provide the Service. After you close your account we delete or anonymise your personal data, except where we must retain certain records (e.g. billing records) to comply with legal obligations.
Under the GDPR you have the right to:
To exercise any of these rights, contact us through the Whop platform where you purchased your subscription. You also have the right to lodge a complaint with your local data protection authority (in Spain, the Agencia Española de Protección de Datos, AEPD).
We apply appropriate technical and organisational measures to protect your data, including encrypted transport (HTTPS), two-factor authentication and restricted access to personal data. No method of transmission or storage is 100% secure, but we work to protect your information.
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Questions about your privacy? Contact us through the Whop platform where you purchased your subscription.
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