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Privacy & Cookie Policy

Last updated: 1 June 2026

This Privacy & Cookie Policy explains how Tickr ("we", "us"), operated by the Tickr team, collects, uses and protects your personal data when you use tickr.markets (the "Service"). We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the UK GDPR.

1. Data Controller

The data controller responsible for your personal data is the operator of Tickr (tickr.markets). For any privacy request or question, you can reach us through the Whop platform where you purchased your subscription.

2. What Data We Collect

  • Account data: your email address.
  • Authentication data: a two-factor authentication (2FA / TOTP) secret used to verify your sign-ins.
  • Profile data: an optional display name (nickname) you choose.
  • Subscription data: your membership and payment status, received from our payment provider Whop. We do not store your card or banking details — payments are handled entirely by Whop.
  • Referral data: if you arrive through an affiliate/referral link, the referring member's identifier, used to attribute the referral.
  • Technical data: data generated automatically when you use the Service, such as IP address, browser type and server log entries, used for security and to operate the Service.

3. Why We Process It & Legal Basis

PurposeLegal basis (GDPR Art. 6)
Create and operate your account; provide the ServicePerformance of a contract
Authenticate sign-ins and protect your account (2FA)Performance of a contract / legitimate interest in security
Manage your subscription and billing (via Whop)Performance of a contract
Affiliate / referral attributionLegitimate interest in running our referral programme
Security, fraud prevention and abuse detectionLegitimate interest
Comply with legal and accounting obligationsLegal obligation

4. Cookies

We use a small number of first-party cookies. We do not use advertising cookies.

CookiePurposeDurationType
tickr_sessionKeeps you signed in after authentication24 hoursStrictly necessary
tickr_refRemembers the affiliate/referral that sent you, so it can be credited30 daysFunctional

The session cookie is essential for the Service to function and cannot be disabled. You can block or delete cookies in your browser settings, but the Service may not work correctly without the session cookie.

5. Who We Share Data With

We share personal data only with service providers who help us run the Service, acting as processors on our behalf:

  • Whop — payment processing and membership management.
  • Hosting provider (Hetzner, EU) — secure hosting of the Service and its data within the European Union.

We do not sell your personal data. We may disclose data where required by law or to protect our legal rights.

6. International Transfers

Our servers are located in the European Union. Where a provider (such as Whop) processes data outside the EU/EEA, such transfers are protected by appropriate safeguards (e.g. EU Standard Contractual Clauses).

7. How Long We Keep Data

We keep your account and personal data for as long as your account is active and for as long as needed to provide the Service. After you close your account we delete or anonymise your personal data, except where we must retain certain records (e.g. billing records) to comply with legal obligations.

8. Your Rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you;
  • Rectify inaccurate or incomplete data;
  • Request erasure ("right to be forgotten");
  • Restrict or object to certain processing;
  • Data portability;
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us through the Whop platform where you purchased your subscription. You also have the right to lodge a complaint with your local data protection authority (in Spain, the Agencia Española de Protección de Datos, AEPD).

9. Security

We apply appropriate technical and organisational measures to protect your data, including encrypted transport (HTTPS), two-factor authentication and restricted access to personal data. No method of transmission or storage is 100% secure, but we work to protect your information.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact

Questions about your privacy? Contact us through the Whop platform where you purchased your subscription.

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See also our Terms of Service & No-Refund Policy.